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Shipping and payment

Shipping information
Packages leave our warehouse within 5 working days after receiving the order. Our worldwide shipping is handled by DHL therefore your package can be tracked online at all times. International packages are delivered between 7-10 days after order is placed.

If you have any questions regarding your order you can check your order status on the ‘Order tracking‘ page after logging in or you can get in touch with us using the ‘Contact‘ page.

Shipping and handling costs worldwide
We use a flat shipping and handling cost of 9 Euros to all countries.
Shipping and handling is free of charge for orders over 100 Euros.

If you don’t find your country on the checkout page please get in touch with us.

 

Payment information
We provide two payment options for your convenience, quick, easy and secure payment with your debit or credit card (or with your PayPal account) through PayPal or you can also decide to fulfill your payment through bank transfer.

Paying with debit or credit card
All payments made on our website is safeguarded by PayPal. After submitting your order you will be automatically directed to PayPal’s website. If you already have a PayPal account all you have to do is log in. Otherwise just use guest check out and fill in your card details.

Bank transfer
You can transfer money directly to our bank account if you prefer not to use your bank card. After finalizing your order you can transfer the amount of the order to our bank account using HU40 1201 0374 0140 8926 0020 0008 as IBAN account number and UBRTHUHB as Swift code. Receiving bank is ‘Raiffeisen Bank’ and the beneficiary is ‘Stories Ltd’. Please also indicate your order identification number (found in your order confirmation email) in the comment section of the money transfer. Your order is going to be dispatched immediately after we receive your payment.